Role
Fifteen years, five hundred deployments, one guiding principle: design for the network you will have in three years, not the one you signed up for last quarter.
Michael Torres joined Verizon Business after a decade leading enterprise network architecture for multinational logistics and retail operators. His MBA from NYU Stern complements a career spent on the engineering side of the house, and he carries the rare combination of commercial fluency and hands-on technical authority. Customers describe him as the consultant who shows up to the first discovery call with questions their previous vendor never thought to ask.
His book of business concentrates on three areas. SD-WAN modernizations form the largest share: replacing legacy MPLS hub-and-spoke topologies with application-aware, encrypted overlay networks that span dozens to thousands of sites. He has led programs that cut WAN cost by 35% while improving average per-site availability from the high three-nines into the low four-nines. Every engagement begins with a baseline telemetry capture, because opinions are easy and packet captures are not.
The second concentration is 5G private network deployments. Michael was on the Verizon Business team that delivered the first wave of commercial Private 5G cores to manufacturing and logistics campuses starting in 2022. He personally owns the pre-sales technical design for most active Private 5G pilots in the Northeast and Mid-Atlantic regions. Spectrum coordination, CBRS licensing, device onboarding, and policy enforcement at the 5G core all live within his daily scope.
The third concentration is multi-site network transformation. Retail chains, regional healthcare systems, and growing mid-market manufacturers with 50 to 500 sites all face the same pattern: aging hardware, inconsistent policies across locations, and a procurement cycle that tries to treat the network like a commodity. Michael runs those engagements as structured programs — discovery, design, proof-of-concept, phased rollout, cutover, and documented handoff — with measurable milestones at every stage.
Beyond delivery work, Michael is a regular speaker at enterprise networking forums. He has contributed to industry working groups on SD-WAN interoperability and has been cited in trade publications on the operational economics of 5G-as-backup versus LTE-as-backup. Customers on his active list include a top-five American specialty retailer, a regional health system with 42 acute-care facilities, and a mid-market manufacturer rolling out Private 5G across four plants in two states.
What sets Michael apart, according to the customers who have worked with him more than once, is continuity. He is the single technical point of contact from the first scoping conversation through cutover and post-deployment optimization. When something in a design needs to bend to match what the customer actually encounters in production, he makes the call — and the commercial framework flexes with it. That is rare in carrier-scale relationships, and it shows up in the renewal rates on his named accounts.
Academic credentials: MBA from New York University Stern School of Business. Professional focus areas: SD-WAN architecture, 5G Private Networks, enterprise MPLS modernization, multi-site transformation programs. Availability: scheduled through the Verizon Business enterprise intake queue, with initial scoping calls typically booked within one to three business days.
